All Reviews

The family and I loved the place. Everyone was friendly and helpful. I would recommend camelback to anyone looking for a nice time with family

My family and I recently returned from a wonderful vacation at your resort, and I wanted to share our overwhelmingly positive experience. From the moment we arrived, we were impressed by the impeccable cleanliness throughout the property. The rooms were spotless, and we were particularly delighted to find the water park, public restrooms, and changing rooms maintained to such a high standard – a detail often overlooked but greatly appreciated. The staff were consistently friendly, helpful, and professional. The lifeguards, in particular, deserve special mention for their attentiveness and constant presence. Their vigilance provided significant peace of mind, especially with children around. While our stay was truly exceptional, I did notice a small area of rust underneath one of the water slides. I mention this not as a complaint, but as a constructive suggestion for preventative maintenance. Addressing this minor issue would ensure the continued safety and enjoyment of your guests. Overall, our experience exceeded our expectations. We wholeheartedly recommend your resort to others and look forward to returning with our family in the future. Thank you again for a memorable vacation.

Check-in process was very quick and easy. Nice customer service. But, the guest service downstairs was kind of mess: no organized lines, too many lost customers and not enough people to help them. But, after a long time wsiting and trying to hold mybspot in chaotic-like environment, when I got to the representative, she was very knowledgeable and helpful.