FULLY EQUIPPED FOR FUN

FAQ

• As a hotel guest, does my lift ticket include rentals? equipment rentals As a hotel guest, does my lift ticket include rentals?

  Lift tickets for hotel guests do NOT come with rentals. You may purchase a lift ticket separately or you can buy a lift ticket with rentals together.

• How do I buy lift tickets? equipment rentals How do I buy lift tickets?

  All lift tickets are to be purchased online here. Guest must complete a waiver online. There will be kiosks for guests to print their tickets once they arrive at the mountain. Please print before your lesson time. If you have a lesson package with rentals or need rentals, we will direct you to the rental shop. Please have your rentals and lift ticket at the start of your lesson.

• What do we do if we purchase a snowboard lesson, but decide we want to do a ski lesson and vice versa? equipment rentals What do we do if we purchase a snowboard lesson, but decide we want to do a ski lesson and vice versa?
  Please contact the Ski and Ride Academy. They will be able to let you know if there is availability to switch the lesson.
• Is equipment included with my ski/board lesson? equipment rentals Is equipment included with my ski/board lesson?

  Rental equipment is included with children’s lesson package and Group lesson Package. Rentals include a full ski or snowboard set for the whole day. You will receive skis or a snowboard with bindings, boots and a helmet. Poles are also included however use is optional. Rentals do not include jackets, snowpants, goggles, or gloves. Please come dressed appropriately for your lesson. Private lessons do not come with rentals; you must buy them in Guest Services when you arrive.

• Ski boots are weird, how do I know I have the right fit? equipment rentals Ski boots are weird, how do I know I have the right fit?

  Ski (and Snowboard) boots should be snug without being uncomfortable. They should feel like a strong hug or firm handshake without being tight or painful. Both kinds of boots are stiffer than a regular shoe for both performance and safety purposes. One key to success is the correct sock! Changing into a dry, mid-weight technical sock when you put on your boots can make a huge difference in how long your feet stay warm and dry. Also, make sure your sock is not bunched up.

• Should I rent or borrow equipment? equipment rentals Should I rent or borrow equipment?

  While borrowing a friend’s skis or snowboard sounds like a good way to save money, having properly fit gear is well worth it. You need gear that is appropriate for your skill level and that has been tested and maintained for safety and performance. Rentals will give you a much better experience. Not to mention, you don’t have to schlep rental equipment all over the place. You simply return it at the end of your day!

• How do I check in for my lesson? equipment rentals How do I check in for my lesson?

  Private Lesson, Clinics, Programs: Once you have your equipment and lift ticket, you will check in at the Ski & Ride Academy across from the exit of rentals

  Group lessons: Once you have your equipment and lift ticket, you will check in at the Ski & Ride Academy Learning Area next to the exit of rentals.

  Children’s lessons: Once you have your equipment and lift ticket, check in at the Ski & Ride Academy across from the exit of rentals.

• Can I reserve equipment in advance online? equipment rentals Can I reserve equipment in advance online?
  Yes, you can reserve your equipment online as well as pre-register for the equipment.