Camelbeach FAQs

• What if it is cloudy or drizzling? What if there is lightning in the area? Camelbeach FAQs What if it is cloudy or drizzling? What if there is lightning in the area?

  Cloudy or rainy days are great days to visit Camelbeach Waterpark! The lines are usually so short, you’ll think you’re the only one in the park. Plus, all our water rides are kept at a comfortable temperature level, so if you’re contemplating a weekend getaway and the day’s forecast isn’t perfect… think of those short lines and enjoy your time at the biggest waterpark in PA!

  Our state-of-the-art weather alert system is for your safety, while our weather warranty will guarantee your satisfaction. While we don’t offer a refund on tickets, we do make your visit risk free by assuring you that if we must suspend operations due to lightning in the area for more than 90 minutes, no later than 2 hours before park closure, we can reactivate your Camelbeach ticket for another day in the same operating season.

  All members of your party must be present with their proof of admission and all their belongings, as receiving the return visit ticket will forfeit the rest of your day’s visit.

• What do I do if I need a bandage? Camelbeach FAQs What do I do if I need a bandage?

  Not to worry! If you need a bandage or medical attention for any reason, First-Aid is located adjacent to Pipeline and is always staffed. At any given moment, Camelbeach employs over 200 staff members throughout the waterpark, trained for emergencies and ready to answer any questions. Our award-winning lifeguard team is specifically trained and frequently audited by an independent company to ensure that service and safety standards are practiced.

• What are the in-park food options? Camelbeach FAQs What are the in-park food options?

  Camelbeach Outdoor Waterpark offers sit down grab-n-go service dining, where you can enjoy fresh salads, chicken fingers, pizza, burgers, hot dogs, and succulent BBQ. Also, snacks, treats, beverage stands, and food trucks are located throughout the park. Most of our food outlets are centrally located right in the heart of the park, making it convenient to satisfy the choosiest eaters. View Dining Options

• What if my family becomes separated? Camelbeach FAQs What if my family becomes separated?

  While we have attentive staff and a great system in place, nothing beats having your own plan. Right in the heart of our park, you’ll find a five-foot tall, stone Camel Statue lying on the sand underneath the palm trees. This is a perfect place to rendezvous in the event that you unintentionally become separated from your loved ones.

  Here are some helpful hints right from our Security Team:

  • Take a deep breath…we’re on it! Most individuals are reunited within fifteen minutes.
  • As a family or group, pre-determine a meeting area in the event that you become separated.
  • If you are coming to the park with young children, take a moment to identify the various staff members and uniforms that you see. Also, take the extra minute to remind your children what you are wearing, as this will greatly assist our efforts in picking you out from the crowd.
  • Did we mention to take a deep breath? There is only one way in and one way out, and the exit is always staffed.

  Unfortunately, it’s not all that uncommon for family or group members to become separated from one another while at Camelbeach Mountain Waterpark – it’s a good-sized park, and there are many enticing distractions, like ice cream and waterslides. Fortunately, Camelbeach has a fantastic, attentive staff, and we have a great procedure in place to minimize any anxiety and to expedite a happy reunion.

  Camelbeach staff members are easily identifiable; each and every park manager wears a light blue golf shirt and carries a radio. Lifeguards and waterpark attendants wear either red or blue swimsuits with well-branded T-shirts, and our security team is dressed in orange Camelbeach t-shirts which read SECURITY across the front. All these team members, including our food and beverage department, are in constant communication.

  As soon as any staff member recognizes that an individual may have become separated from a group, or has that “uh-oh, I-can’t-find-my-parents” look in their eyes, we will immediately call by radio to Security. Without hesitation, one of our security members (we have both male and female) will go to the individual and stay with them until they are reunited. Security will go with the individual to the Camel Statue.

• What is a cabana? Camelbeach FAQs What is a cabana?

  Did somebody say CABANA? One of our 43 private cabanas is absolutely the ideal spot to set up shop with your family. Cabanas are conveniently located around the Kahuna Lagoon Wavepool, Pharaoh’s Phortress, and the Olympic Pool. These Cabanas come in three sizes; regular sized cabanas that accommodate up to six people, premium cabanas that accommodate up to eight people and VIP cabanas can accommodate up to twelve people. Supplies are limited, so if a Cabana interests you, be sure to reserve yours online before your visit. And let’s not forget that food and beverage service is provided! LEARN MORE

• What is the outside food & beverage policy? Camelbeach FAQs What is the outside food & beverage policy?

  All backpacks and bags will be inspected prior to entry into Camelbeach.

  • One 20oz bottle of unopened water per person.
  • NO coolers are permitted.
  • NO glass or outside alcohol permitted.
  • NO sharp objects (knives, scissors, etc.) or weapons of any kind are permitted.
  • NO outside food and beverage, with the exception of baby food in plastic containers.
  • Individuals who have special dietary needs let your server or chef know, we will be happy to accommodate your special dietary needs.
• What is the easiest way to get to Camelbeach? Camelbeach FAQs What is the easiest way to get to Camelbeach?

  Simply click on the button below to access the map and directions to the largest waterpark in PA! Map and Directions

• Are my children allowed to go to the waterpark by themselves? Camelbeach FAQs Are my children allowed to go to the waterpark by themselves?

  All children under the age of 14 must be supervised by a guest aged 14 or older at all times. Although there are certified lifeguards on duty, parents are encouraged to stay with their children at all times regardless of age. The waterparks and other amenities contain features and elements that are not suitable for a child’s unsupervised participation.

• What is the minimum number of guests to qualify for group pricing at Camelbeach Outdoor Waterpark? Camelbeach FAQs What is the minimum number of guests to qualify for group pricing at Camelbeach Outdoor Waterpark?

  Groups of 20 guests or more will qualify for group pricing. View information here.

• Where can I park? Camelbeach FAQs Where can I park?

  Click Here to access the full resort parking map.

  Parking Pricing:

  • General Parking starting at $12/vehicle
  • Premium Parking Lot D2: Mon- Fri $35/vehicle | Sat – Sun (plus holidays) $40/vehicle | Handicap Parking $12/vehicle Daily
  • Premium Parking Lot D3: Mon-Fri $25/vehicle Daily | Sat – Sun (plus holidays) $30/vehicle Daily
  • Season Passholders receive free general parking, excluding premium lots. Lodge guests may park in general parking lots, please display your parking permit which will be issued at check-in.
  • Make it simple and buy general parking in advance of your arrival. If you have not paid online in advance, follow the Cashless payment instructions on lot signage. Reminder Premium parking only available for onsite purchase please follow the cashless payment instructions on lot signage.
• What should we wear? Camelbeach FAQs What should we wear?

  Camelbeach Outdoor Waterpark requires that all guests wear appropriate swimwear. Proper swimwear is defined as a properly fitting and covering, one- or two-piece swimsuit or shorts that stop above or just below the knees. Thong bottoms, cut-offs, and suits with excessive buckles, rivets, and zippers are not permitted. Children must use diaper covers while enjoying the water park attractions.

  Also, you and your family will probably be most comfortable if you wear water shoes or flip-flops. Cubbies are conveniently located throughout the amusement park to store footwear while you enjoy the water rides. If you happen to forget something at home, you can stop by The Loft at Camelbeach for all your waterpark essentials and Camelbeach souvenirs. Clothing and tattoos must not depict or display any lewd, offensive, or vulgar pictures and/or language. Turning clothing inside out so as to conceal these offenses is not permissible.

• When do my Camelbeach Season Pass perks expire? Camelbeach FAQs When do my Camelbeach Season Pass perks expire?

  The perks associated with the pass will expire on Labor Day of the current pass year. If the pass is renewed for the following year, new perks will start and remain valid until the subsequent Labor Day. Learn More Here.

• Are there changing rooms or showers? And where are the bathrooms? Camelbeach FAQs Are there changing rooms or showers? And where are the bathrooms?

  You’ll find both changing rooms and showers at Camelbeach Outdoor Waterpark, as well as plenty of bathrooms located throughout the amusement park. Facilities are well marked, and our staff monitors them throughout the day to keep them clean and fresh. No one ever wants to leave, but the ride home is a little more enjoyable in dry clothes. Check out the Park Map for locations. View Park Map

• Are towels provided at Camelbeach? Camelbeach FAQs Are towels provided at Camelbeach?
  Towels are not provided, only VIP guests will receive a personal towel to use for the day such as VIP chairs at Kahuna Wave Pool and Observation Deck.
• What is the smoking policy? Camelbeach FAQs What is the smoking policy?

  For the comfort and convenience of all our guests, smoking is permitted in designated areas throughout the park. Check out the Park Map to find our smoking areas. View Park Map

• Can I buy tickets online? Camelbeach FAQs Can I buy tickets online?

  All Camelbeach Day Tickets, Four4Fun, and Season Passes must be purchased online. To purchase now or to learn more about Camelbeach Tickets and Passes please click here

• Do I need to bring swimmies or a life jacket for my little one? Camelbeach FAQs Do I need to bring swimmies or a life jacket for my little one?
  You may, but please know that the floatation devices you bring must meet US Coast Guard standards, so air-filled swimmies are not sufficient. However, we have plenty of life jackets available throughout the park, free for your use! Speaking of swimmer safety, please observe all height restrictions, and take comfort in knowing that Camelbeach Outdoor Waterpark is 100% compliant with the Virginia Graeme Baker Act.
• Can I rent a locker for my valuables and belongings? Camelbeach FAQs Can I rent a locker for my valuables and belongings?

  Yes! You can rent a locker for the whole day. Check out where the Locker Booth is located by viewing our Park Map.

  • SMALL DIGITAL LOCKERS: Monday-Friday: $15 and Saturday-Sunday $20 per locker
  • LARGE DIGITAL LOCKERS: Monday-Friday: $20 and Saturday-Sunday $25 per locker
  • JUMBO DIGITAL LOCKERS: Monday-Friday: $25 and Saturday-Sunday $30 per locker
  • Digital Lockers accept credit cards directly. No key is necessary and the whole family can know the personal PIN number that you set. Located in 3 places throughout the park: adjacent to the main gate, in the breezeway, the hallway going to Big Pocono, and in the Annex Changing Rooms.
• Who do I talk to about a guest with a disability? Camelbeach FAQs Who do I talk to about a guest with a disability?

  Questions and those seeking more information for guests with a disability may call Camelback Guest Services at 570-629-1662 ext.1185.

• Do you provide wheelchair rentals? Camelbeach FAQs Do you provide wheelchair rentals?
  Yes, we do have wheelchairs available for rent at Camelbeach. The price is $25 including a $10 deposit which you will get back when you return the wheelchair.
• Do I need to show my ID for Alcoholic Beverages every time? Camelbeach FAQs Do I need to show my ID for Alcoholic Beverages every time?
  For alcoholic beverage orders, kindly ensure you possess your valid identification card. We perform ID checks for all patrons.
• Are personal flotation devices permitted? Camelbeach FAQs Are personal flotation devices permitted?
  Yes, however, if a guest chooses to utilize their own personal flotation device (PFD) it must be U.S. Coast Guard approved. This approval notice will be located most often on the inner back or front of the device. Puddle jumpers are an example of an approved PFD. Devices requiring the user to inflate will not be U.S. Coast Guard approved and are not permitted in our water facilities.
• Can I wear jewelry or any loose items on the slides & rides? Camelbeach FAQs Can I wear jewelry or any loose items on the slides & rides?
  Access to slides or rides is not permitted if loose items or articles are not secured. Our staff reserves the right to deny entry to those unable to remove loose items for safety reasons.
• Ticket Waiver and Policy Camelbeach FAQs Ticket Waiver and Policy

  ACCEPTANCE OF THIS TICKET CONSTITUTES A CONTRACT. THE CONDITIONS OF THE CONTRACT ARE SET FORTH BELOW AND WILL PREVENT OR RESTRICT YOUR ABILITY TO SUE CAMELBACK

  This Contract is between the undersigned patron/parent/guardian (hereinafter “Patron”) and Camelback Resort, its Owners, Operators and Lessors: CMBK Resort Holdings, LLC, CMBK Resort Operations, LLC, KSL Camelback Management, LLC, EPT Ski Properties, Inc., the Commonwealth of Pennsylvania, and their respective owners, officers, directors, partners, members, investors, operators, management companies, agents, servants and employees (hereinafter collectively referred to as “Camelback”)

  ASSUMPTION OF RISK, RELEASE, AGREEMENT NOT TO SUE AND AGREEMENT TO INDEMNIFY

  I. PATRON ACKNOWLEDGES AND AGREES THAT THEIR USE OF CAMELBACK’S FACILITIES, SERVICES, EQUIPMENT
  AND/OR PREMISES, INVOLVES RISKS OF INJURY TO PERSONS AND PROPERTY INCLUDING, BUT NOT LIMITED TO, THE
  RISKS DESCRIBED BELOW AND THE RISKS OF BEING EXPOSED TO COVID-19 OR OTHER INFECTIOUS DISEASES. PATRON OR
  PARENT/GUARDIAN ACKNOWLEDGES AND AGREES THAT:

  (a) Patron’s entry into and use of Camelback is voluntary;

  (b) Patron assumes responsibilities for all risks described in this Release and Waiver of Liability and Indemnity; and

  (c) as a condition of and in consideration for Patron’s entry into Camelback’s facilities for any purpose, Patron or Parent/Guardian hereby releases, holds harmless and agrees to indemnify AND DEFEND Camelback, its directors, officers, employees, and agents from and against all liability to Patron, THEIR children and THEIR personal representatives, assigns, heirs, next of kin and/or guests accompanying THEM to Camelback (collectively, the “Releasing and Indemnifying Agents”) for any loss or damage. PATRON forever gives up any claims or demands therefor, on account of injury to Releasing and Indemnifying Agents’ person or property, including injury leading to Releasing and Indemnifying Agents’ death, whether caused by the active or passive negligence of Camelback or otherwise, to the fullest extent permitted by law, while Releasing and Indemnifying Agents are in, upon, or about Camelback’s premises or using any Camelback facilities, services or equipment or as a result of exposure to COVID-19 or other infectious diseases while Releasing and Indemnifying Agents were in, upon or about Camelback’s premises or using any Camelback facilities.

  Patron further acknowledges and agrees that Patron has read this Release and Waiver of Liability and Indemnity, and agrees that no oral representations, statements or inducements apart from this Release and Waiver of Liability and Indemnity have been made.

  II. IN CONSIDERATION OF BEING ALLOWED TO USE CAMELBACK’S FACILITIES, I AGREE THAT I WILL NOT SUE CAMELBACK AND WILL RELEASE CAMELBACK FROM ANY AND ALL LIABILITY IF I AM INJURED WHILE USING ANY OF CAMELBACK’S FACILITIES OR WHILE PRESENT ON CAMELBACK’S PROPERTY, EVEN IF I CONTEND THAT SUCH INJURIES ARE THE RESULT OF NEGLIGENCE, INCLUDING GROSS NEGLIGENCE, OR ANY OTHER IMPROPER CONDUCT FOR WHICH A RELEASE IS NOT CONTRARY TO PUBLIC POLICY, ON THE PART OF CAMELBACK. I FURTHER AGREE THAT I WILL IMDEMNIFY AND HOLD HARMLESS CAMELBACK FROM ANY LOSS, LIABILITY, DAMAGE OR COST OF ANY KIND THAT MAY OCCUR AS THE RESULT OF ANY INJURY TO MYSELF, OR TO ANY PERSON FOR WHOM I AM SIGNING THIS AGREEMENT, EVEN IF IT IS CONTENDED THAT ANY SUCH INJURY WAS CAUSED BY THE NEGLIGENCE, INCLUDING GROSS NEGLIGENCE, OR ANY OTHER IMPROPER CONDUCT FOR WHICH A RELEASE IS NOT CONTRARY TO PUBLIC POLICY, ON THE PART OF CAMELBACK. I FURTHER ACKNOWLEDGE THAT THIS AGREEMENT EXTENDS TO MY PRESENCE AT CAMELBACK PURSUANT TO ALL COMPLIMENTARY, PURCHASED, TRADES, EMPLOYEE DISCOUNTED AND VOLUNTEER DISCOUNTED TICKETS OR ANY OTHER TICKETS, PASSES, OR CARDS, PROMOTIONAL OR OTHERWISE THAT I MIGHT HAVE OR MAY OBTAIN.

  ACKNOWLEDGEMENT OF RISKS

  The undersigned, in consideration of permission to use Camelback’s facilities, voluntarily assumes the risk of injury or even death while participating in recreational activities at Camelback. I agree and understand that the activities, including the use of lifts utility terrain vehicles, rock climbing, bungy jumping and tubing, are inherently dangerous and further recognize my responsibility to inspect the facilities and equipment and read and obey all signs, rules, video presentations, oral instructions, and regulations associated with the activities at Camelback. There are inherent risks in the participation in or on any, amusement ride, device, attraction and other recreational activity (hereinafter “Recreational Activities”). Patron, by his/her participation or use, accept the risks inherent in such Recreational Activities of which the ordinary prudent person is or should be aware. Patron has a duty to exercise good judgment and act in a responsible manner while using, participating in or observing Recreational Activities and to obey all oral, video, and written instructions and warnings, prior to or during such use or participation. Patron has a duty to refrain from participating in or on any amusement activity when under the influence of drugs or alcohol. Patron has a duty to properly use all safety equipment associated with Recreational Activities. Other risks include, but are not limited to: slips and falls, risk of drowning, and other inherent risks associated with Recreational Activities, swimming and wading pools and other attractions, wet and dry, that present the risk of injury or death.

  Notwithstanding the foregoing, if I sue Camelback, I agree that I will only bring suit, whether it be on my own behalf or on behalf of a family member, in the Court of Common Pleas of Monroe County or in the United States District Court for the Middle District of Pennsylvania and further agree that any and all disputes which might arise between Camelback and myself or my family members(s) shall be litigated exclusively in one of said courts. I understand and agree that this Agreement Not to Sue is governed by the laws of Pennsylvania. I further agree that if any part of this Agreement is found to be unenforceable, all other parts shall be given full force and effect.

  I have read and understand the above RELEASE, AGREEMENT NOT TO SUE and ACKNOWLEDGEMENT OF RISKS, and am voluntarily signing below, manually or electronically, with the intent to be legally bound by this Contract with the consent of my Spouse (if any) and understand that I may be giving up the rights of my child and spouse to sue as well as giving up my own right to sue. I further agree that if any part of this Contract is determined to be unenforceable, all other parts shall be given their full force and effect.

  REV 7/15/2021

• Can I park anywhere at Camelback Resort? Camelbeach FAQs Can I park anywhere at Camelback Resort?

  If you will be arriving at the lodge by car, standard overnight self-parking is $25 per night/vehicle plus tax, which will be applied at check-in. Permit must be displayed until departure and is valid in all lots.

  For day guests visiting the Aquatopia, Snow tubing Park, Mountain Village (Camelbeach Outdoor Waterpark & Ski Mountain) or Mountain Adventures:

  • General Parking starting at $12/vehicle
  • Premium Parking Lot D2: Mon–Fri starting $40/vehicle | Sat–Sun (plus holidays) starting at $50/vehicle | Handicap Parking $12/vehicle Daily
  • Premium Parking Lot D3: Mon–Fri starting at $30/vehicle Daily | Sat–Sun (plus holidays) starting at $40/vehicle Daily
  • Click Here to access the full parking map.
  • Make it simple and buy general or premium parking by following the Cashless payment instructions on lot signage.
  • Season Passholders receive free general parking, excluding premium lots.
  • Lodge guests may park in general parking lots, please display your parking permit which will be issued at check-in.

  
  

  This parking policy gives us the ability to ensure that we offer appropriate and safe parking for all our guests, monitor/control the flow of traffic and assist in continuing to make parking lot improvements at the resort. Ensuring a smooth and safe process for all our guests.

• Do I have to pay for a waterpark ticket for my small child? Camelbeach FAQs Do I have to pay for a waterpark ticket for my small child?
  For admission to both Aquatopia Indoor Waterpark and Camelbeach, children aged 2 and under are free of charge.
• Where can I go for lost and found? Camelbeach FAQs Where can I go for lost and found?

  We have made it easy to report a lost item at Camelback:

  • Visit https://forgotmyitem.com/
  • Enter Hotel Code 10614.
  • Complete the form and hit submit.

  Our Public Safety team will receive your inquiry and will reach out to you shortly about the item in question.

  If visiting Camelbeach Outdoor Waterpark for the day you can also stop by the Locker Booth Rental Windows to see if your item has been dropped off. If your item has not been dropped off, please use the link above to report your missing item.

• What is the admission policy? Camelbeach FAQs What is the admission policy?

  Our admission policy for Aquatopia Indoor Waterpark and Camelbeach Outdoor Waterpark can be viewed here.

• What are the hours of the waterpark? Camelbeach FAQs What are the hours of the waterpark?

  Park hours vary by date and occupancy. Hours and other waterpark information will be available if you view the Poconos Waterpark Hours of Operation page or contact the lodge call center at 855-515-1283.

• What is the policy on the operation of slides & attractions? Camelbeach FAQs What is the policy on the operation of slides & attractions?
  Weather may sometimes impact the operation of our attractions based on the severity of the conditions. Camelbeach will not close for rain and we encourage you to look at the local forecast when planning your adventure with us. If all our attractions are closed due to inclement weather for 90 consecutive minutes, no later than 2 hours before park closure, we can reactivate your Camelbeach ticket for another day in the same operating season.