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Good

Our family just returned from an amazing vacation during Christmas Camelback Resort, and I want to share how your staff made it truly special. The accommodations were excellent and everyone we encountered was friendly and helpful, but what stood out most was the exceptional care from your ski school team. I booked group ski lessons for my three children, and just before the group was set to leave, my youngest (6 years old) refused to put on her ski boots. I was completely lost on how to handle it. Bernie, who was leading all the group and the schedule saw what was happening. Despite being overwhelmed coordinating all the kids, she stopped everything and very calmly worked with my daughter. Thanks to Bernie’s patience and approach, my daughter agreed to ski. Once the lesson started, another wonderful instructor (wearing an orange coat) noticed my daughter was struggling. Rather than letting her fall behind, this instructor took her aside and gave her individual attention, transforming it into a fun, confidence-building experience. The professionalism, dedication, and genuine kindness from Bernie and the instructor in the orange coat went above and beyond anything we expected. They turned what could have been a disappointing day into a highlight of our trip. Beyond the ski school, our entire family enjoyed everything the resort offers - the water park was perfect for all ages, and the kids spent hours in the huge arcade. Thank you for employing people who truly care about making family memories. We can’t thank Bernie and your ski instructors enough!

We used to go to Camelback Resort a lot when we were younger, and even as recently as about three years ago—when I was in my mid-20s—I still really enjoyed it. This visit, however, felt a bit different. While it was still nice overall, it just wasn’t as fun or exciting for us this time around. The indoor waterpark is fun for the first hour or so, but after that you start to run out of things to do. It’s very much catered toward children, which makes sense, and I can definitely see it being a great place to come back to someday with a family. As an adult in my upper 20s, though, it got boring after a while—even the swim-up bar. On top of that, the drinks were very expensive, around $25 with tip. Most of the food in the waterpark area was basic frozen fried food like chicken fingers and French fries. Our room itself was huge, clean, and had great amenities, which we really appreciated. However, the balcony had a bunch of garbage on it when we arrived. Instead of complaining, we just cleaned it up ourselves. We did have an issue with our breakfast bill and had to go back and forth with staff for a bit, but Camelback eventually fixed it and even comped another breakfast and something else to make up for the inconvenience, which we appreciated. Breakfast was about $30 per person—while it was delicious and had a lot of options, we definitely didn’t eat enough to feel like we got our money’s worth. On the positive side, the snow tubing nearby is a lot of fun, so is the indoor arcade, and the Trails End restaurant was delicious—probably the best place to eat at the resort, with better food and prices compared to the waterpark. Overall, I’d rate Camelback about a 7.5/10. It’s still a solid resort, especially for families, but for adults without kids, it may not be as exciting as it once was.