Many of our Frequently Asked Questions are supplied below.
Please View our Guest Policy information.
Camelback Lodge has:
- 453 rooms (from single room suites up to 3 bedroom suites)
- Aquatopia, a 125,000 sq ft indoor waterpark (with 7 pools, 13 slides, a FlowRider, adventure river, etc.)
- 30,000 sq ft indoor, dry adventure center (with ropes course, minigolf, laser tag, over 100 arcade games and more!)
- 22,000 sq ft of meeting and event space
- Multiple dining options
- Adult & kid spa
Yes! Please click here to view a PDF version of our Guest Policies. Please feel free to download or print this document for future reference.
Please peruse this website, it has a lot of great information regarding Camelback Resort or contact our Call Center at (855) 515-1283.
By Air or By Bus.
- By Air: There are different airports within a two hour drive in Northeast Pennsylvania, New Jersey and New York. Two are below:
- Allentown, PA Click Here for Lehigh Valley International Airport (about a 45 min drive to the property)
- Newark, NJ Click Here for Newark Liberty International Airport (about an hour and 15 min drive to the property)
- By Bus: There is a bus that departs from Port Authority, New York and travels to two locations close to Camelback Resort, Mt. Pocono or Mt Airy Casino. Here is a link to Martz Trailways, a bus company. From there you could take a taxi to the resort, Mountain Taxi is a local cab company, their number is (570) 839-2222.
Yes, we offer WiFi internet service to support multiple devices.
Camelback Lodge and Aquatopia Indoor Waterpark is a nonsmoking facility. This includes all guest rooms, meeting rooms, patios and balconies. Designated smoking areas are located outside of the Lodge.
Yes we offer 22,000 sq. ft of meeting space in 5 ballrooms, breakout rooms and an intimate boardroom/brides room. View our Groups & Meetings info.
For the health and comfort of all our guests, we do not allow any pets into the Lodge. Service animals as defined by the ADA are allowed in all areas of the resort. For the health and safety of our guests, services animals are not allowed in the pools and attractions of the waterpark.
Guests are free to enjoy outside food & beverage in their guest rooms. Outside food & beverage is not permitted inside Aquatopia. Restaurant and concession seating areas are for Lodge Food and Beverage use only. Outside food and beverage, pizza parties or small group gatherings, are not permitted in these areas, unless authorized through the Camelback Lodge Group Sales office.
Wheeled Vehicles not for handicapped use are prohibited inside the Lodge. This includes, but is not limited to, hover boards, bicycles, roller blades, skateboards, etc. Feel free to ride around outside, the scenery is beautiful!
Your adventure doesn’t have to end when you leave Aquatopia, but shoes, shirt and/or swim suit coverups are required when walking through the lobby, dining in any restaurant, or any public area outside of Aquatopia.
Yes, quiet hours are from 11:00PM-7:00AM. For the comfort and enjoyment of all guests, we ask that you please keep noise levels to a minimum during these hours.
We have single room suites as well as suites with 1, 2 and 3 private bedrooms, including some loft units. We also have suites with full kitchens and fireplaces. View our lodging page for full descriptions and layouts. Remember, Aquatopia Indoor Waterpark is included with your stay.
Check-In: Begins at 4:00PM, or earlier if your room becomes available. If you arrive early, feel free to enjoy all of our activities and attractions. You can access Aquatopia as early as 12:30PM; lockers and changing rooms are available.
Check-Out: Check-out is at 11:00AM. Once you check-out, you can continue to enjoy our activities and attractions for the remainder of the day. Requests for late checkouts are accepted, but not guaranteed depending on hotel occupancy. Please call the front desk from your guest room to see if a late checkout is available for your room.
Yes, Camelback Lodge is an advance deposit hotel. To guarantee your reservation, we require the first night’s lodging, taxes, and resort fee to be billed to a major credit card at the time of reservation. The same credit card must be presented along with a valid photo ID at the time of check-in. The credit card will remain on file during your stay, so if any incidental charges are placed to the room from any of the resort amenities, it will be charged at check-out. If you wish to pay by cash or another credit card, please be sure to settle up with the front desk prior to 11 am on the day of check-out.
If you choose to cancel your reservation for any reason, anytime between the time of making the reservation and 72 hours prior to 4 pm on the date of arrival, there will be a $30 processing fee. If you cancel less than 72 hours prior to 4pm on the date of arrival, the entire deposit will be forfeited. You may change your dates for no fee; however, we can’t guarantee that the rates will be the same on the different date.
You must be at least 21 years of age to reserve or check into a room. All guests under 18 years old must be accompanied by a parent or guardian. Identification is required at check-in.
Aquatopia Indoor Waterpark
Aquatopia is 125,000 square feet and features a transparent roof, which allows sunlight in and the opportunity to tan year round. 13 slides, a wavepool, an adventure river, multilevel play and spray structures, toddler area, simulated surfing experience and food and beverage services, including a swim-up bar round out the action and adventures. Best of all - the temperature is always 84°.
- Venus SlydeTrap Waterslide is the only combination slide of its kind in the World.
- Storm Chaser Water Coaster is the longest indoor water coaster slide in the World.
- The Adventure River runs underground and is a highly themed attraction everyone will enjoy.
- Aquatopia is illuminated at night, but gently, to make the waterpark feel like evening. It's purely magical and unlike any other in the U.S.A.!
- And there's much, much more!
All children under the age of 12 must be supervised by an adult at all times. Although there are certified lifeguards on duty, parents are encouraged to stay with their children at all times regardless of age. The waterparks and other amenities contain features and elements that are not suitable for a child’s unsupervised participation.
Yes, lockers are available at the indoor waterpark and ski-in & ski-out check-in area for a nominal fee. We recommend keeping any larger items in your room or vehicle.
Towels are provided at Aquatopia indoor waterpark for you to use. A towel program has been implemented, please ask guest services if you have any questions.
Outside food & beverage is not permitted inside Aquatopia. Restaurant and concession seating areas are for Lodge Food and Beverage use only. Outside food and beverage, pizza parties or small group gatherings, are not permitted in these areas, unless authorized through the Camelback Lodge Group Sales office. If the food was purchased inside the hotel we will allow it inside Aquatopia as long as it’s not inside a glass container. There is no glass whatsoever allowed inside the waterpark. We do allow sealed bottles of water and baby formula (as long as it’s not in a glass container).
Camelbeach reserves the right to close slides and attractions throughout the day due to weather, staffing, and the safety and security of our guests and employees.
Camelback Resort Attractions & Amenities
Yes! Camelback Lodge is the premier ski-in, ski-out, slopeside Lodge in Pennsylvania. The Stevenson high-speed quad lift, Raceway Triple Lift & The Glen Lift access a varieity of beginner, intermediate and advanced terrain along with Camelback's terrain park. Trails End Bar & Grille at Camelback Lodge sits just steps away from the snow and the Stevenson high-speed quad lift.
As the leading four-season resort in the Pocono Mountains, Camelback Lodge offers guests seasonal specials and packages that combine Lodge amenities and Camelback Resort's adventures and attractions. We urge you to check the Specials page for the latest offers.
Ski/snowboard equipment is not permitted in our guest rooms. We have a Ski Check area across from Trails End Pub & Grille. Upon arrival, one of our friendly ski valets will bring your equipment down to Ski Check for storage. When you are ready to hit the slopes, head down to Ski Check to pick up your equipment.
Seasonal Adventure Tickets are complimentary tickets included with certain packages. The choice of adventure changes depending on the season you stay during.
All Seasonal Adventures are weather permitting and follow Camelback weather policy. Winter Seasonal Adventures of Snowtubing & Ski Lift tickets are dependant upon weather and on the opening date for the 2019-2020 Ski Season, prior to the opening of our ski season we will offer the choices from the Fall Seasonal Adventures instead.
COMPLIMENTARY SEASONAL ADVENTURE TICKETS ARE NOT PROVIDED AND ARE NOT FOR USE ON THE FOLLOWING BLACK DATES: (11/28/19 - 11/30/19), (12/21/19 - 1/4/20), (1/17/20 - 1/19/20), (2/14/20 - 2/22/20). dURING BLACKOUT DATES LODGE GUESTS CAN PURCHASE DISCOUNTED TICKETS AT THE RESORT ADVENTURE CENTER DURING THE FALL AND WINTER STAYS.