Kitchen Supervisor

Department

Food and Beverage

Type

Full-Time

Description

Job Summary: 

In alignment with the Resort’s vision, mission, organizational values, and under the direction of the Food and Beverage Manager, the Kitchen Supervisor will be responsible for overseeing all functions in outlet back of the house operations. The Kitchen Supervisor is a confident decision maker, highly practiced in guest relations, business & staff management, as well as the development and training of team members while encouraging motivation and communication. This is a leadership position that directs the work of all hourly staff and is responsible for the overall performance of the outlet.

Specific Functions:

1.               Oversee the day to day operation of the Big Pocono Family Eatery

2.               Monitor staffing levels and adjust for business levels

3.               Monitor kitchen inventory

4.               Assist team managers in the daily operations of the F&B Department as required

5.               Lead team members in training on service standards and customer service

6.               Monitor the performance of outlet service staff

7.               Maintain Restaurant inventory, cleanliness, food rotation and menu consistency

8.               Maintain policies and procedures

9.               Adhere to Serv-Safe and RAMP guidelines

10.            Provide assistance in menu preparations, kitchen rules, service standards, cleanliness and inventory controls

11.            Responsible for the training and accountability of F&B Leads

12.            Ensure proper maintenance, cleaning and operation of the outlet and service equipment

13.            Transition through off season into next appropriate season

14.            Manage check lists for outlets

15.            Assist the F&B Manager in all other duties as assigned

Job Qualifications:

      Previous experience in Food & Beverage, preferably in a Lead or Supervisory role preferred

     Leadership, problem solving, organizational and communication skills required

     Ability to work well with others required

     Strong customer service skills required

     Valid driver’s license preferred (if applicable)

     Excellent communication skills (verbal and written) preferred

Generally accountable for:

     Complying with all company and departmental safety codes

     Complying with all company and departmental dress code

     Adhering to the Customer Service Standards of Camelback Resort as well as all Company policies as outlined in the Employee Handbook

     Adhering to daily, weekly, monthly and seasonal and daily Service Guidelines and Checklists

     Communicating effectively with all members of the Camelback Resort team

     Participating in the business planning process for the department and the Resort

     Actively supporting all Company initiatives

Work Conditions and Schedule:

     Weekend and holiday availability is required as well as flexibility with work schedule

     Exposure to extreme temperatures and weather should be expected as work will, occasionally be outdoors

     Weekend and holiday availability is required as well as flexibility with work schedule.

     During peak seasons, the schedule may require a work week schedule over 40 hours per week, including nights and weekends

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specification. 

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